We understand that planning and preparing for your visit can be exciting, so we want to make it as easy and enjoyable as possible.
When you purchase tickets to the ranch, we make many preparations in advance of your arrival. To make sure that everyone is taken care of properly, we DO NOT PROVIDE REFUNDS ONCE TICKETS ARE PURCHASED (UNLESS TRIP PROTECTION IS PURCHASED). Please make sure of your date and your commitment to joining us before purchasing.
REBOOKING POLICY: If you need to adjust your reservation dates or remove guests, you may do so PRIOR to 24 hours before your original booking date. If re-booking within the 24 Hour window, there is a re-booking fee of $10 per booking to cover our costs to make the changes.
REFUND POLICY: NO REFUNDS are granted without purchasing trip protection at the time of your original purchase.
TRIP PROTECTION POLICY: FULL REFUNDS will be granted to trip protection holders if a cancellation is requested 24 hours prior to a reservation appointment time. (Prior to 5pm the DAY BEFORE your show)
REFUNDS TO GIFT CARDS: Customer who purchase Trip Protection MAY have (at the discretion of our owners) their original purchase amount transferred to a gift card to use at a later date (or to gift to someone else) if a cancellation is requested WITHIN the 24 hour window prior to their reservation appointment time. Therefore, refunds WILL NOT be provided in the 24 hour window even if Trip Protection is purchased. Trip Protection ONLY guarantees customers a refund if a cancellation is requested 24 hours prior to your reservation appointment.
We look forward to having you join us at the Blazin’ M Ranch! Our staff will do everything they can to ensure that your experience is top-notch and one that you’ll remember fondly for years to come. It’s our goal each and every day to provide exceptional service and hospitality so that you feel right at home on the ranch when making memories with us here in the West!